greenshoots | A successful training needs analysis (TN

A  Successful Training Needs Analysis (TNA)

Course Overview


This course is for anyone who works in a supervisory or managerial role where you need to
investigate skills gaps in your workforce. A Training Needs Analysis is a great tool for unearthing
kills gaps which could hinder the progress of your business.


The workshop covers the preparation needed to run a successful TNA and looks at the
communication tools we have to increase the effectiveness of the meeting. There is lots of time
for group discussion and interaction allowing delegates to discuss topics in detail which will help
them embed the learning. This workshop also comes with a 1 hour follow up coaching session
via phone or Skype for each delegate to discuss their actions and outcomes.



Course Prerequisites


There are no prerequisites for delegates to attend this workshop. 



Overall Aim


For delegates to understand how a successful Training Needs Analysis will help move a business forward towards it's goals.





  • To describe why preparation is key to the success of a TNA

  • To design a suitable TNA questionnaire or survey based on skills & job profile

  • To demonstrate active listening, open questioning and summarising skills 

  • To design an interview structure to facilitate an effective TNA interview



Course Breakdown


Section 1
  • What is a TNA and how can it help your business or team?

  • Why is it such an effective tool when planning for the future?

Section 2
  • The importance of preparation and planning

  • Existing skills - v - Required skills

  • Developing a questionnaire or survey

  • Getting the message out to all involved

Section 3
  • The TNA interview - creating a suitable structure

  • Vital communication skills - active listening and open questioning

  • Summarising both verbally and in writing

Section 4
  • Agreeing the outcomes of the TNA

  • Setting SMART targets and objectives

  • Designing a personal development plan

  • Assessing success




All learning materials and full support materials are provided via access to our virtual learning environment together with online evaluation and post-course follow-up.  This workshop does include a 1 hour telephone or Skype coaching session up to four weeks after the course.



2010 - present

2010 - present

Creating flexiblity through customisation

The workshops above costs £950 + VAT based on a maximum group size of 12 delegates.


We probably can’t provide all of the answers to all of your questions online so please call us on 0333 344 4031  to discuss your requirements or to book a free 1-hour no-obligation consultation.


The workshop content above is provided purely as a guide as all Green Shoots Learning courses are customised to best suit your business requirements. Pre-workshop consultancy is provided for all bookings, either in person or over the telephone where we will work with you to build in your company procedures and best practice.  


All workshops and courses include full support materials accessed from GSL-Anytime e-learning platform, note-pad and pen, all exercises and any printed handouts required for the day, on-line evaluation, personal action cards, individual 4 week delegate follow up and a full post-workshop Client report.


Our workshops can be run on-site or at a convenient public location (we will even sort out room hire for you if needed), across Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk.

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