Do you ever hear yourself saying “That isn’t what I wanted to achieve from that conversation”?
You are not alone. Miscommunication or feeling unable to communicate your idea to a colleague or team is commonplace. Green Shoots Learning provides the art of communication workshop which looks at communication skills and styles in separation from specific work situations.
The workshop looks at how you can get your message across clearly and unambiguously – so getting your message through.
There are no course prerequisites for this workshop.
For delegates to leave the workshop understanding the communication process and how they can influence this to better achieve their desired outcomes.
To describe the steps that make up the communication process
To list the different communication channels available to us
To recognise what your preferred communication channel is and why
To recognise your own barriers to good communication and how to overcome them
To understand the importance of creating clear unambiguous communications
To understand the importance of feedback in communication
The communication process
Barriers to good communication
What are your personal barriers and what do you encounter from others
What is the message you want to communicate?
How to encode that message to help others understand
What communication channels are available in 2014?
When and where should these channels be used?
Being on the receiving end - what impacts on how the message is understood?
Stopping preconceived perceptions and ideas influencing our reactions
Finding out if your message was understood
Reflecting on feedback and improving
Content will vary depending on workshop length chosen. Full support materials are provided via access to our virtual learning environment together with online evaluation and post-course follow-up.
The Art of Communication
2010 - present
2010 - present
Creating flexiblity through customisation
The workshops above costs £950 + VAT based on a maximum group size of 12 delegates.
We probably can’t provide all of the answers to all of your questions online so please call us on 0333 344 4031 to discuss your requirements.
The workshop content above is provided purely as a guide as all Green Shoots Learning courses are customised to best suit your business requirements. Pre-workshop consultancy is provided for all bookings, either in person or over the telephone where we will work with you to build in your company procedures and best practice.
All workshops and courses include full support materials accessed from The Green Shoots Academy e-learning platform, note-pad and pen, all exercises and any printed handouts required for the day, on-line evaluation, personal action cards, individual 4 week delegate follow up and a full post-workshop Client report.
Our workshops can be run on-site or at a convenient public location (we will even sort out room hire for you if needed), across Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk.